Operator Services Agreement

This is the binding agreement. For the plain-English version, see the Operator Agreement summary. Fields marked [Insert X] are completed when the agreement is executed between ReviRide and the Operator; Schedule 4 is specific to each Operator and is completed at signing.

Revelry Motorcycles Pty Ltd (ACN 166 542 267)

Agreement version 2026-08-02. An Operator who accepted an earlier version has not accepted this one — cl 15.3 requires a signed variation.

PARTIES

DATE: [Date]

  1. REVELRY MOTORCYCLES PTY LTD (ACN 166 542 267) of PO Box 539, Young NSW 2594 (ReviRide); and

  2. [OPERATOR NAME] (ACN/ABN [Insert ACN/ABN]) of [Address] (Operator).

(Collectively, the Parties.)

RECITALS

A. ReviRide operates a reservation management platform (RMS) that connects independent motorcycle rental operators with renters.

B. The Operator operates an independent motorcycle business and wishes to sign up to the RMS to receive bookings, process payments, and manage rentals on its own behalf.

C. The Operator is, and will at all times be, the merchant of record for every Booking it conducts. The Renter's contract is with the Operator. ReviRide is not a party to that contract, does not set the Operator's rental prices, and is not the supplier of the rental to the Renter.

D. The Subscription Fee payable under this Agreement is consideration for access to the RMS software (a software-as-a-service subscription), comparable in nature to a subscription for a hosted software product. It is not a fee for the right to operate a business under a ReviRide system or trademark.

E. The Parties have structured this Agreement so that the Operator is not required to operate under a marketing plan substantially determined by ReviRide, does not pay a fee for the right to use a trademark or system, and retains the operational independence of an independent business.

F. The Parties agree to this software and services arrangement on the terms set out below.

IT IS AGREED:

1. DEFINITIONS AND INTERPRETATION

1.1 Definitions

In this Agreement, unless the context otherwise requires:

  • Application Fee means the percentage-based fee deducted by the RMS from each Booking Payment, calculated in accordance with Schedule 1, and remitted to ReviRide via Stripe at the time of capture. The Application Fee is consideration for use of the RMS in processing the Booking.
  • Approved Vehicle means a motorcycle owned or lawfully controlled by the Operator, or by a third-party owner who has authorised the Operator to make it available for rental, and which has been onboarded to the RMS in accordance with clause 6.
  • Booking means a confirmed reservation for the rental of an Approved Vehicle that is created through the RMS.
  • Booking Payment means the gross amount paid by a Renter for a Booking, before the Application Fee is deducted.
  • CR (Commercial Rideshare) means the program under which Owner-supplied vehicles are made available for rental through the RMS.
  • Counter Booking means a Booking entered into the RMS by the Operator's staff through the authenticated Operator portal.
  • Online Booking means a Booking that a Renter completes themselves through any booking surface, including a link sent to the Renter by the Operator's staff.
  • Effective Date means the Start Date specified in Schedule 4.
  • Operator Data means all personal information, booking records, and other data created or held by the Operator in connection with the Services, including the data of any Renter.
  • Operator-Scoped Store Credit Date means 31 July 2026, being the date the Platform released operator-scoped store credit functionality.
  • Platform means the RMS together with all related software, interfaces, and documentation provided by ReviRide.
  • Platform-Sourced Booking means a Booking that originated through the RMS (whether as a Counter Booking or an Online Booking).
  • Renter means a customer of the Operator who enters into a rental agreement with the Operator for an Approved Vehicle.
  • Reservation Management System (RMS) means ReviRide's proprietary reservation and management platform.
  • Safety Compliance Duties means the inspections, checks, and verifications set out in Schedule 3, as performed by the Operator in its capacity as proxy for the relevant insurer.
  • Services means the software and platform services described in clause 3.1.
  • Subscription Fee means the monthly software subscription fee payable by the Operator to ReviRide in accordance with Schedule 1.
  • Stripe means the Stripe payments infrastructure used to process Booking Payments.
  • CR Module Release Date means 2 August 2026, being the date the Platform released the updated CR settlement module.
  • CR Owner means a third-party owner of a vehicle made available for rental through the RMS under the CR program.
  • RCTI means a recipient created tax invoice issued under a determination made under subsection 29-70(3) of the GST Act.
  • RCTI Agency Authority Deed means the deed in that name executed by the Operator and ReviRide at onboarding, by which the Operator authorises ReviRide to issue RCTIs to CR Owners as the Operator's agent.
  • Vehicle Owner Terms means ReviRide's Vehicle Owner Terms and Conditions as accepted by a CR Owner, as amended from time to time.

1.2 No Franchise Relationship

The Parties acknowledge that this Agreement is not a franchise agreement within the meaning of the Competition and Consumer Act 2010 (Cth). The Operator pays no fee for the right to operate a business under a ReviRide system or trademark. The Subscription Fee is consideration for software access (a software-as-a-service subscription), and the Application Fee is consideration for use of the RMS in processing Bookings.

1.3 Merchant of Record

The Operator is the merchant of record for every Booking. The Operator's trading name appears on the Renter's card statement, chargeback notices, and refund confirmations. ReviRide is not a party to the rental contract between the Operator and the Renter and does not set the Operator's rental prices.

1.4 Interpretation

Headings are for convenience only. References to legislation include amendments. The singular includes the plural and vice versa. "Including" and similar words are not words of limitation.

2. SIGN-UP, ACCEPTANCE, AND INDEPENDENCE

2.1 Sign-Up

Any entity that meets the published eligibility criteria may sign up to use the RMS. Acceptance of this Agreement is recorded electronically when the Operator completes the sign-up process.

2.2 Verification

ReviRide may verify eligibility criteria at sign-up and from time to time during the term. If the Operator ceases to meet the eligibility criteria, ReviRide may suspend or terminate the Operator's access under clause 11.

2.3 Independence of the Operator

The Operator:

  • (a) is free to operate its own business under its own brand, including renting motorcycles, ATVs, scooters, and related vehicles;
  • (b) sets its own rental prices for all products and services;
  • (c) is free to use other reservation platforms (including Riderly and EagleRider), other marketing channels, and any other business systems;
  • (d) is not required to display ReviRide branding, signage, or uniforms;
  • (e) is solely responsible for its own staff, taxes, superannuation, workers compensation, and insurances; and
  • (f) is not required to follow any ReviRide marketing plan or system for the conduct of its own business.

2.4 No Exclusivity in Either Direction

ReviRide may sign up other operators in the same area. The Operator may use other platforms and may also be a customer of ReviRide's competitors.

2.5 No Requirement to Use Only the RMS

The Operator is not required to process every booking through the RMS. The Operator may use any other system for any booking that does not originate through the RMS. The obligation in clause 3.2(j) applies only to Platform-Sourced Bookings.

3. SCOPE OF SERVICES

3.1 ReviRide's Obligations

ReviRide will:

  • (a) provide the Operator with access to the RMS for the management of Platform-Sourced Bookings;
  • (b) provide a public booking surface that drives Renter demand to operators using the Platform;
  • (c) process Platform-Sourced Booking Payments through Stripe on the Operator's connected Stripe account and deduct the Application Fee at the time of capture;
  • (d) remit the balance of each Platform-Sourced Booking Payment to the Operator in accordance with Stripe's standard payout schedule for the Operator's account, as modified by any payout delay under clause 7.2;
  • (e) provide reasonable operational documentation, training materials, and product support; and
  • (f) maintain the Platform in accordance with clause 8.

3.2 Operator's Obligations

The Operator will:

  • (a) Merchant of Record. Act as the merchant of record for every Booking, including the Renter-facing contract, payment processing, refunds, disputes, and tax invoicing to the Renter.
  • (b) Pricing. Set its own rental prices for all products and services offered through the RMS.
  • (c) Vehicle Approval. Be solely responsible for approving or rejecting any CR vehicle for listing on the RMS, having regard to its roadworthiness, insurance, and suitability.
  • (d) Safety Compliance Duties. Perform the Safety Compliance Duties (Schedule 3) before every Booking, in its capacity as proxy for the relevant insurer. Failure to perform these duties may void insurance coverage for the affected Booking and may render the Operator liable to the insurer and to ReviRide.
  • (e) Customer Verification. Verify Renter identity, licence validity, age (minimum 25 years), and fitness to ride, in accordance with RMS protocols.
  • (f) Handover. Conduct professional vehicle familiarisation and gear handover.
  • (g) Incident Reporting. Report accidents, damage, and safety concerns to ReviRide within one hour of occurrence.
  • (h) Refunds. Process refunds of Platform-Sourced Booking Payments through the Platform, except where the Operator elects to issue a manual refund, in which case the Operator must record the refund in the Platform so that the Application Fee treatment and the financial records remain accurate.
  • (i) Tax Compliance. Be registered for GST if required by law, and issue all tax invoices to Renters in its own name.
  • (j) Platform-Sourced Bookings Only. Process every Platform-Sourced Booking through the RMS to completion. Bookings that do not originate through the RMS are not subject to this obligation.
  • (k) Compliance with Laws. Comply with all applicable laws, including the Privacy Act 1988 (Cth), the Competition and Consumer Act 2010 (Cth), work health and safety laws, and the Australian Consumer Law.

3.3 CTP and Vehicle Onboarding

Where a vehicle is onboarded to the RMS, the vehicle owner (or the Operator, where the Operator is the owner) warrants that the vehicle holds CTP insurance valid for commercial hire in its state of registration, with commercial use disclosed to the CTP insurer or regulator where required. State-by-state disclosures and verifications required to add a vehicle to the system are documented in the Operator onboarding workflow and form part of this Agreement by reference.

4. FINANCIAL TERMS

4.1 Application Fee

The Application Fee is calculated as a percentage of the fee base, determined by the booking channel and the Operator's subscription tier as set out in Schedule 1.

4.2 Fee Base

The Application Fee is calculated on the rental subtotal, plus any excess-reduction (DER/UDER) charge, plus any late fee, exclusive of GST, and exclusive of:

  • (a) any refundable security bond, or any part of a bond captured toward a repair;
  • (b) any insurance premium remitted to a third-party insurer for the daily rental insurance product or any other insurance product the owner elects to purchase (which is optional and not a condition of using the RMS); and
  • (c) any GST component (the Application Fee is calculated on the GST-exclusive subtotal); and
  • (d) cost recoveries, being excess-kilometre and fuel charges, and any damage recovery, which are the Operator's in full.

4.3 GST Treatment

The Parties acknowledge and agree that:

  • (a) the Operator is the supplier of the rental to the Renter and is solely responsible for GST on the full rental, including any portion that becomes the Application Fee;
  • (b) ReviRide does not make a taxable supply to the Renter and does not charge, collect, or remit GST on the Application Fee; and
  • (c) the Operator cannot claim an input tax credit for the Application Fee, because the Application Fee is not consideration for a taxable supply made to the Operator by ReviRide (it is a deduction from the Operator's gross receipts applied by the Platform at the point of capture).

4.4 Subscription Fee

The Operator will pay the Subscription Fee in accordance with Schedule 1. The Subscription Fee is consideration for access to the RMS software (a software-as-a-service subscription), is billed monthly in advance, and is non-refundable except as required by law. The plan in effect on the date a Booking Payment is captured determines the rate for that Booking, regardless of any subsequent plan change. Rate changes are forward-only. A plan change takes effect on the first day of the following month.

4.5 Rate Change Notice

ReviRide may change the Application Fee rates or the Subscription Fee by giving the Operator at least 30 days' written notice. No change applies retrospectively. If the Operator does not accept a change, the Operator may terminate this Agreement under clause 11.2 within the notice period without penalty.

4.6 Tax Invoices

ReviRide will issue a tax invoice for the Subscription Fee in accordance with the A New Tax System (Goods and Services Tax) Act 1999 (Cth). The Application Fee is deducted by the Platform at the time of capture; no separate tax invoice is issued for the Application Fee, because no taxable supply is made by ReviRide to the Operator in respect of the Application Fee.

4.7 Audit Rights

ReviRide may audit the Operator's records relating to this Agreement once per year on 14 days' notice. If an underpayment of more than 5% is disclosed, the Operator bears the audit cost.

5. REFUNDS, DISPUTES, AND CHARGEBACKS

5.1 Refunds of Platform-Sourced Funds

Where a Renter is owed a refund of a Platform-Sourced Booking Payment, the Operator must process the refund through the Platform, because a refund processed through the Platform returns the Application Fee to the Operator in proportion to the refunded amount. If the Operator elects to issue a manual refund outside the Platform, the Operator:

  • (a) must record the refund in the Platform so that the financial records remain accurate; and
  • (b) acknowledges that a refund issued through the Stripe dashboard without a corresponding record in the Platform will not return the Application Fee, leaving the Operator to fund the full refunded amount.

5.2 Effect of Platform Refund on Application Fee

When a refund is processed through the Platform, the Application Fee is returned to the Operator in proportion to the refunded amount.

5.3 Disputes and Chargebacks

Disputes and chargebacks on Platform-Sourced Bookings land on the Operator's Stripe account. The bank may debit the Operator's balance. ReviRide does not control the dispute response and does not absorb the loss or Stripe's dispute fee. The Operator is responsible for evidence submission and dispute response within Stripe's deadlines.

5.4 Dispute Fee Acknowledgement

The Operator acknowledges that Stripe charges a dispute fee on every chargeback, debited from the Operator's account. ReviRide cannot reverse this fee and is not liable for it.

5.5 Stripe Documentation Prevails

If there is any inconsistency between this clause 5 and the documentation published by Stripe, Stripe's documentation prevails to the extent of the inconsistency.

6. SECURITY BONDS, STORE CREDIT, AND DAMAGE

6.1 Security Bonds

Bonds are taken as a pre-authorisation on the Operator's Stripe account. ReviRide charges no Application Fee on a bond and no Application Fee on any part of a bond captured toward a repair. Damage recovery is 100% the Operator's.

6.2 Bond Re-Authorisation

Stripe pre-authorisations lapse after approximately seven days. The Operator authorises the Platform to re-place bonds on the Renter's payment method as required during the rental period.

6.3 Release on Clean Return

The Operator must release the bond promptly on a clean return. Failure to release a bond that is not the subject of a damage claim is a breach of this Agreement.

6.4 Store Credit — Operator Scope

A store credit issued against a Booking is the Operator's liability and is redeemable only with the Operator. No cross-operator or cross-location redemption is permitted. This clause 6.4 is effective from the Operator-Scoped Store Credit Date, and is of no force or effect before that date.

6.5 Damage and Insurance Claims

The Operator acts as proxy for the relevant insurer in the claims and repair process. The Operator must:

  • (a) report all damage to ReviRide and the relevant insurer within one hour;
  • (b) preserve evidence (timestamped photographs, witness details, Renter statements);
  • (c) not admit liability to the Renter; and
  • (d) follow the insurer's claims process as notified by ReviRide.

7. PAYOUTS, RESERVE, AND STRIPE

7.1 Payouts by Stripe

Stripe pays the Operator on Stripe's standard schedule for the Operator's account. ReviRide does not sit in the payout flow and does not hold Operator funds at any time.

7.2 New-Operator Payout Delay

New operators carry a default payout delay of seven days. The delay exists so that a balance is available to fund refunds and disputes without clawing funds back from the Operator's external bank account.

7.3 Review and Removal of Delay

The delay is reviewed at intervals determined by ReviRide (typically quarterly). ReviRide may extend, shorten, or remove the delay based on the Operator's claims history, dispute rate, and account standing. ReviRide's decision is final and is not a dispute for the purposes of clause 13.

7.4 Negative Balances

The Operator is responsible for maintaining a positive Stripe balance. If a dispute, refund, or chargeback creates a negative balance, Stripe may debit the Operator's external bank account in accordance with Stripe's account settings.

8. PLATFORM AVAILABILITY AND SUPPORT

8.1 Reasonable Endeavours

ReviRide will use reasonable endeavours to make the Platform available 24 hours a day, 7 days a week, except for scheduled maintenance, emergency maintenance, and events beyond ReviRide's reasonable control.

8.2 No Service Level Warranty

Except as expressly stated in this Agreement, ReviRide gives no warranty as to uptime, performance, or fitness for purpose. The Platform is provided on an "as is" basis.

8.3 Suspension

ReviRide may suspend the Operator's access to the Platform:

  • (a) immediately, if ReviRide reasonably suspects a breach of this Agreement, fraud, illegal activity, or a threat to Platform integrity; or
  • (b) on 7 days' notice for any other reason.

8.4 Suspension Does Not Relieve Payment Obligations

Suspension does not relieve the Operator of the obligation to pay the Subscription Fee, except where the suspension is caused by ReviRide's wilful misconduct.

9. INSURANCE AND INSURANCE DISTRIBUTION

9.1 ReviRide's AR Status

ReviRide holds authorised-representative status under an Australian financial services licence and may arrange general insurance products (including the daily rental insurance product and any DER/UDER product) and collect premiums on behalf of the relevant insurer.

9.2 Insurance Is Optional

The daily rental insurance product and any DER/UDER product are optional. Vehicle owners are not required to purchase them and may source their own insurance on a per-vehicle basis. Where an owner elects to purchase through the Platform, the owner is the insured.

9.3 Vehicle Owner as Insured

For any insurance product arranged through the Platform, the vehicle owner is the insured. The Operator acts as the owner's proxy in the claims and repair process.

9.4 Cover Follows the Owner

Cover follows a departing owner only if the owner is on a paid-up annual policy at the date of departure.

9.5 PDS and FSG

The Operator must ensure that every Renter receives the relevant Product Disclosure Statement (PDS) and any Financial Services Guide (FSG) at or before the point of sale, and acknowledges receipt. ReviRide will supply the PDS and FSG to the Operator through the Platform.

9.6 Record-Keeping

ReviRide and the Operator each must keep records sufficient to demonstrate what was disclosed to whom and when, in accordance with applicable ASIC requirements. Records must be retained for at least seven years.

9.7 No Personal Advice

The Operator must not provide personal financial product advice to Renters. The Operator may provide factual information about insurance products and refer Renters to the PDS.

9.8 Staff Training

The Operator must ensure that staff performing handover functions have completed any training required by ReviRide or the relevant insurer. ReviRide will provide the training materials.

9.9 Specific Insurance Mechanics Deferred

Until the per-vehicle insurance rate table is released, this Agreement does not contract to specific insurance rates, terms, or products. Specific product terms are governed by the relevant PDS as updated from time to time.

10. COMMERCIAL RIDESHARE (CR)

10.1 Applicability

This clause 10 applies only if the Operator elects to onboard third-party-owned (CR) vehicles to the RMS.

10.2 Approval

The Operator (not ReviRide) approves or rejects CR vehicles for listing.

10.3 Settlement Terms

The CR Module Release Date has passed and the following terms are operative:

  • (a) Owner share: 50% of Gross Rental Revenue, fixed. The Application Fee is deducted from the Operator's share and never from the Owner's share;
  • (b) Settlement: paid per rental, released when the vehicle is returned and checked in; and
  • (c) Damage: a damage claim must not hold the Owner's payout. Damage is recovered from the Renter's security bond, and the Operator remits any insurance excess.

10.4 Bookings Taken Before the CR Module Release Date

A Booking taken before the CR Module Release Date is settled on the terms in force when it was taken (Owner share 49%, settled monthly by the 10th of the following month).

10.5 Consistency with the Vehicle Owner Terms

The Operator must not represent to a CR Owner any term inconsistent with the Vehicle Owner Terms that Owner has accepted.

10.6 Operator GST Registration

While the Operator onboards or holds CR vehicles under this clause 10:

  • (a) the Operator must be, and remain, registered for GST and must maintain an active ABN on the Australian Business Register;
  • (b) the Operator must notify ReviRide within 21 days if it ceases to be registered for GST, or if its ABN is cancelled or made inactive;
  • (c) the Operator authorises ReviRide to verify its GST registration status against the Australian Business Register at any time, and acknowledges that ReviRide may do so before issuing any RCTI; and
  • (d) the Operator indemnifies ReviRide against any loss, liability or cost arising from an RCTI being invalid because the Operator was not registered for GST at the time it was issued, including any input tax credit denied to the Operator or to a CR Owner, except to the extent caused by ReviRide's own negligence or wilful misconduct.

The Operator acknowledges that the Operator, not ReviRide, is the recipient of the CR Owner's supply. An RCTI is only a valid tax invoice while the recipient is registered for GST, and ReviRide is not obliged to issue an RCTI at any time when the Operator's registration cannot be verified.

10.7 RCTI Agency Authority Deed

ReviRide's authority to issue RCTIs to CR Owners on the Operator's behalf is conferred by the RCTI Agency Authority Deed, which the Operator executes at onboarding and which is incorporated into this Agreement by reference. Clause 3.4(f) of the Vehicle Owner Terms is the corresponding agreement between the Operator, as recipient, and the CR Owner, as supplier. If the RCTI Agency Authority Deed terminates for any reason, ReviRide will stop issuing RCTIs for that Operator and the CR Owner issues its own tax invoices; nothing in this clause obliges either Party to continue an RCTI arrangement that has ended.

11. TERM AND TERMINATION

11.1 Term

This Agreement commences on the Effective Date and continues until terminated under this clause 11.

11.2 Termination for Convenience

Either Party may terminate this Agreement by giving 60 days' written notice.

11.3 Termination for Cause

Either Party may terminate immediately by written notice if the other:

  • (a) commits a material breach of this Agreement that is incapable of remedy;
  • (b) commits a material breach that is capable of remedy and fails to remedy it within 14 days of written notice; or
  • (c) becomes insolvent, enters into administration or liquidation, or has a controller appointed.

11.4 Termination by ReviRide

ReviRide may terminate immediately by written notice if the Operator:

  • (a) has a Stripe account suspended, terminated, or restricted by Stripe;
  • (b) is the subject of a regulatory investigation by ASIC, ACCC, OAIC, ATO, or a state regulator;
  • (c) is convicted of an offence involving fraud, dishonesty, or violence; or
  • (d) brings ReviRide's brand or reputation into serious disrepute.

11.5 Effects of Termination

  • (a) In-Flight Bookings. Platform-Sourced Bookings made before termination continue to settle in the manner in which they were created. The Party responsible for honouring the rental is the Operator. ReviRide has no obligation to honour, refund, or rebook any Renter.
  • (b) Transition Period. The Operator must honour all in-flight Platform-Sourced Bookings to completion and may not refuse handover on the basis that this Agreement has terminated.
  • (c) Platform Access. ReviRide may revoke Platform access immediately on termination.
  • (d) Final Reconciliation. Stripe will continue to process refunds, disputes, and chargebacks on the Operator's account for in-flight Platform-Sourced Bookings. ReviRide will provide reasonable assistance to the Operator in reconciling the account for a period of 60 days after termination.
  • (e) Data Export. On request within 30 days of termination, ReviRide will provide the Operator with an export of the Operator Data in a commonly used machine-readable format (CSV or JSON). After 30 days, ReviRide may delete the Operator Data subject to its record-keeping obligations under clause 9.6.
  • (f) Survival. Clauses 1, 3.2(i), 3.3, 4.7, 5, 6, 9.6, 9.7, 11.5, 12, 13, 14, and 15 survive termination.

12. INTELLECTUAL PROPERTY, BRANDING, AND PROFILES

12.1 RMS Licence

ReviRide grants the Operator a non-exclusive, non-transferable, revocable licence to use the Platform for the term of this Agreement.

12.2 No ReviRide Branding on Renter Surfaces

Renter-facing surfaces (booking pages, confirmations, receipts, the Renter's card statement) carry no ReviRide branding except to the extent required by Stripe or applicable law.

12.3 No Operator Right to ReviRide Brand

The Operator has no right to use the ReviRide name, logo, or trademarks except as they appear incidentally in the Platform.

12.4 Google Business Profiles

The Parties acknowledge the following:

  • (a) A Google Business Profile (GBP) created or verified by ReviRide, including any review history associated with that profile, is a ReviRide asset and does not transfer to the Operator on termination, regardless of any association with the Operator's premises.
  • (b) During the term, the Operator has the benefit of the GBP as the listed business, subject to ReviRide's reasonable directions.
  • (c) On termination, ReviRide may reassign, transfer, or continue operating the GBP. The Operator must execute any document reasonably required to give effect to this clause.

12.5 Operator Brand

The Operator retains all intellectual property in its own brand, name, and trading style.

13. DATA AND PRIVACY

13.1 Operator Data Ownership

The Operator owns the Operator Data. ReviRide processes the Operator Data only as required to provide the Services and as directed by the Operator through the Platform.

13.2 APP Compliance

Each Party must comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles in respect of all personal information it handles.

13.3 Collection Notice

The Party that collects personal information from the Renter is primarily responsible for the collection notice. The Operator is the primary collector for Bookings created through the Platform and must ensure its privacy policy identifies ReviRide as a service provider.

13.4 Data Breach Notification

Each Party must notify the other within 48 hours of becoming aware of any actual or suspected data breach affecting the Operator Data or any Renter's personal information. The Parties must cooperate in respect of Notifiable Data Breaches under the Privacy Act 1988 (Cth).

13.5 No Cross-Operator Use

ReviRide must not use the Operator Data to benefit any other operator or any third party. ReviRide may use aggregated, de-identified data for Platform analytics.

13.6 Data on Termination

Clause 11.5(e) governs data export on termination.

14. DISPUTE RESOLUTION

14.1 Good-Faith Negotiation

The Parties must attempt to resolve any dispute by good-faith negotiation for at least 14 days before commencing any other process.

14.2 Mediation

If negotiation fails, the Parties must refer the dispute to mediation administered by the Resolution Institute in Sydney, NSW, before commencing litigation.

14.3 Litigation

If mediation fails, either Party may commence proceedings in the courts of New South Wales.

14.4 Injunctive Relief

Nothing in this clause prevents either Party from seeking urgent injunctive or declaratory relief.

15. GENERAL

15.1 Governing Law

This Agreement is governed by the laws of New South Wales.

15.2 Entire Agreement

This Agreement constitutes the entire understanding between the Parties on its subject matter.

15.3 Variation

Any variation must be in writing and signed by both Parties, except for rate changes under clause 4.5, which may be made on notice.

15.4 Notices

Notices must be in writing and sent to the addresses in Schedule 4 by email or registered post.

15.5 Severability

If any provision is held invalid, the remainder continues in full force and effect.

15.6 Assignment

The Operator must not assign this Agreement without ReviRide's written consent. ReviRide may assign to a related entity or to a successor in business.

15.7 Electronic Acceptance

The Parties agree that this Agreement may be accepted electronically through the Platform, and that an electronic record of acceptance (with timestamp and account details) is sufficient evidence of execution.

15.8 Counterparts

This Agreement may be executed in counterparts, each of which is an original and all of which together constitute one instrument.

EXECUTION

EXECUTED as an agreement.

SIGNED for and on behalf of REVELRY MOTORCYCLES PTY LTD (ACN 166 542 267):

_________________________Name:

Title: Director

Date:

SIGNED for and on behalf of [OPERATOR NAME] (ACN/ABN [Insert]):

_________________________Name:

Title:

Date:

SCHEDULE 1: FEES, COMMISSIONS, AND PAYMENT TERMS

1. Subscription Plans and Application Fee Rates

PlanMonthly FeeCounter BookingOnline Booking
Starter$05%15%
Pro$1992%12%
Scale$4990%10%

Table 1: Subscription Plans and Fees

The rate for a Booking is determined by the channel (Counter or Online) through which the Booking was created, regardless of how the Renter found the Operator or the Booking.

2. Fee Base

The Application Fee is calculated on the rental subtotal, plus any excess-reduction (DER/UDER) charge, plus any late fee, exclusive of GST, and exclusive of:

  • (a) the refundable security bond;
  • (b) any insurance premium remitted to a third-party insurer (the daily rental insurance product and any DER/UDER product are optional, and owners may source their own insurance on a per-vehicle basis); and
  • (c) any GST component (the Application Fee is calculated on the GST-exclusive subtotal); and
  • (d) cost recoveries, being excess-kilometre and fuel charges, and any damage recovery, which are the Operator's in full.

3. Billing and Payment

  • The Subscription Fee is billed monthly in advance on the first day of each month and is non-refundable.
  • A plan change takes effect on the first day of the following month.
  • The Application Fee is deducted by the Platform at the time of capture of each Booking Payment.

4. GST

  • ReviRide does not charge, collect, or remit GST on the Application Fee. The Operator accounts for GST on the full rental as the supplier to the Renter.
  • ReviRide issues a tax invoice for the Subscription Fee in accordance with the A New Tax System (Goods and Services Tax) Act 1999 (Cth).

SCHEDULE 2: REVENUE SPLIT (CR ONLY)

This Schedule applies only if the Operator onboards CR vehicles to the RMS.

  • Owner share: as set out in clause 10.3 (or clause 10.4 for a Booking taken before the CR Module Release Date).
  • ReviRide share: nil (the Subscription Fee and Application Fee under Schedule 1 are the only ReviRide consideration).
  • Operator share: the residual after the Owner share, less the Application Fee.
  • Settlement frequency: as set out in clause 10.3.
  • Tax invoicing: where the CR Owner is registered for GST, ReviRide issues the Owner's tax invoice as an RCTI, as the Operator's agent under the RCTI Agency Authority Deed and clause 10.7. The RCTI states the Owner share gross; any insurance premium deducted is shown as a separate amount collected and remitted to the insurer on the Owner's behalf, and is not a reduction in the consideration for the Owner's supply.

SCHEDULE 3: SAFETY COMPLIANCE DUTIES (INSURER PROXY)

The Operator must perform the following duties for every Booking. Failure to do so may void insurance coverage for the affected Booking and may render the Operator liable to the insurer and to ReviRide.

1. Pre-Booking Vehicle Check

  • (a) Check tyres (tread depth, pressure, condition), brakes (front and rear), lights (head, tail, indicators, brake), fluids (oil, brake, coolant), and chain tension.
  • (b) Take timestamped photographs of vehicle condition from the four standard angles.
  • (c) Confirm no existing damage affects safety.
  • (d) Confirm CTP, registration, and any required insurance are current.

2. Renter Verification

  • (a) Physically inspect the Renter's motorcycle licence.
  • (b) Verify identity matches booking details.
  • (c) Confirm Renter is at least 25 years of age.
  • (d) Confirm Renter is fit to ride (no visible intoxication, no obvious impairment).
  • (e) Confirm any additional driver rules (age, licence class) are satisfied.
  • (f) Obtain the Renter's e-signature on the rental agreement through the Platform.

3. Pre-Departure Familiarisation

  • (a) Walk the Renter through the vehicle controls (clutch, gears, brakes, indicators, horn, kill switch).
  • (b) Ensure the Renter understands gear usage (helmet, jacket, gloves).
  • (c) Brief on geographic restrictions (no Tasmania, no Fraser Island, etc., as applicable).
  • (d) Brief on any insurance product the Renter has elected to purchase, and confirm the PDS was provided.

4. Post-Booking Inspection

  • (a) Inspect for new damage and compare with pre-Booking photographs.
  • (b) Record odometer and fuel level.
  • (c) Calculate excess-kilometre charge at $0.50/km over 800 km/day, if applicable.
  • (d) Check gear for damage or loss.
  • (e) Release the bond if no damage claim is to be made, in accordance with clause 6.3.
  • (f) Report any safety or damage issues to ReviRide immediately.

5. Maintenance

  • (a) Daily cleanliness checks.
  • (b) Routine safety checks (tyre pressure, chain tension, fluid levels).
  • (c) Arrange logbook servicing with the approval of the vehicle Owner.

6. Incident Management

  • (a) Report accidents and damage to ReviRide within one hour.
  • (b) Preserve evidence (photos, witness details, Renter statements, police report if applicable).
  • (c) Do not admit liability to the Renter or to any third party.
  • (d) Cooperate with the insurer's claims process.

SCHEDULE 4: APPROVED OPERATOR AND ACCOUNT DETAILS

  • Operator name: [Insert]
  • Trading name: [Insert]
  • ABN/ACN: [Insert]
  • Address: [Insert]
  • Operating hours: [Insert]
  • Stripe account ID (acct_): [Insert]
  • Authorised signatories: [Insert]
  • Notice address: [Insert]
  • Notice email: [Insert]
  • Effective Date: [Insert]